BHVS315 Interpersonal Communication and Dynamics
This course defines two-way communication a critically important capacity for anyone at work. Just as in real estate its "location, location, location", in the workplace dealing with people, its "communication, communication, communication." Communication is not just broadcasting—it is sending and receiving a message on the same wavelength. The course focuses on framing clear messages as well as listening with clarity and compassion. It provides a model for how to engage in authentic and powerful conversations and to facilitate dialogue in a large or small group. Conflict if unaddressed does not go away, it merely goes underground and becomes toxic and destructive to an organization or relationship. The course addresses conflict and how to air, and resolve it in a civilized manner, without destroying the quality of the human relationship. Negotiation strategies and techniques for achieving win-win solutions will also be presented.
Corequisite
None
Distribution
Psychology
Notes
Available online only.