BADM372 Quality Management

In this course, students investigate the emerging principles of quality management and its implementation to promote organizational success and sustainability. The course explores the importance of quality management as a business strategy and it covers key quality management concepts in the organization such as the role of leadership in the quality decision-making processes, customer-driven initiatives, process improvement, and employee involvement.

Prerequisite

None

Corequisite

None

Credits

4

Distribution

Business