Incomplete Policy
An incomplete (I) grade is a temporary extension, granted for extenuating circumstances that are beyond a student’s control and are not reasonably foreseeable.
These circumstances include, but are not limited to the following:
- Medical
- Family Emergency
- Jury Duty
- Military Obligations
- Other unforeseeable circumstances that will be evaluated by the instructor during the initial request for an incomplete.
In order to qualify for an incomplete, a student must adhere to all of the following requirements:
- An incomplete will only be granted if there has been established communication with the instructor prior to requesting the incomplete (e.g. communication about the extenuating circumstances that will impact a student’s ability to submit assignments on time).
- For students attending online courses, if approved, a student can complete no more than three (3) assignments during the time of an incomplete for each week of the extension. This aligns with the guidelines that CTU has placed as the maximum number of assignments given to a student within a one week period. All other tasks that have not been completed in accordance with an instructor’s late policy during the timeframe of the regular session will receive zero grades.
- Online 5 ½ week course: 3 assignments
- Online 11 week course: 6 assignments
For students attending a physical campus, a student must have achieved a passing grade in the course that they are requesting the incomplete for. It does not matter how many assignments have been submitted; however, a student must be passing at the time of the request.
- Students must request the incomplete via email from his/her assigned instructor no later than 12pm (noon) CST on the last day of the session. Students will be notified via email by the instructor regarding the decision of the incomplete. Not all requests for an incomplete will be granted. The instructor has the discretion to approve or deny the request if a student fails to meet any of the requirements and/or is in conflict with the instructor’s discretion of the late policy.
- If the incomplete is approved, the student’s course will be opened for a time period specific to the type of course they are enrolled in.
- 5 ½ week course: 7 day extension
- 11 week course: 14 day extension
- No work will be accepted beyond the timeframe of the incomplete period and a zero grade will be assigned to any coursework that is not completed by the incomplete deadline.
- If the incomplete is approved, once an assignment has been submitted, the instructor is under no obligation to grade a task unless a follow up communication has been sent via email to make the instructor aware of the submission.
*If the incomplete is approved, the instructor will complete the required documentation and submit it to Administration no later than 11:59pm CST on the last day of the session.
**The Vice Provost, Director of Education, or Vice President of Academic Affairs can make an exception to the policy under extraordinary circumstances.
An INC grade is an administrative use only indicator to notate an incomplete that is outside of the institution’s incomplete policy. It is for the purpose of natural disasters and other situations approved by the institution.