OB455 Consulting Skills
More and more work is delivered not through employees, but through consultants. This course introduces the concepts, foundations and methods of organizational consulting. The course examines the current use of consultants to assess and improve organizational performance and prepare students with foundational skills in organization diagnosis, data collection, client relationships, proposals for work, codes of ethics, and return on investment, as well as evaluation of impact. Key ethical and professional standards for organizational consults will be discussed. Students practice developing a consultation agreement and address scope of practice, common consultation activities, and reporting expectations. Students develop a mental model of the challenges and opportunities inherent in today’s world of consulting.
Available online only.